Privacy Policy

Effective Date: May 30, 2025

SWFL Pool Pros values your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and communications, including SMS messaging.

Information We Collect

We collect the following types of information from our customers and website visitors:

Personal Information: Name, phone number, email address, service address, and other information you provide when requesting services or filling out forms on our website.
SMS Consent Information: When you opt in to receive SMS communications, we collect and store your phone number and consent status.
Website Usage Data: Information about your device and how you use our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

Provide and schedule pool cleaning and maintenance services
Communicate with you regarding appointments, promotions, and service updates
Send transactional and informational SMS messages (with your consent)
Improve our website and customer service experience

SMS Communication & Mobile Opt-In

By opting in to receive SMS messages from SWFL Pool Pros, you agree to receive text messages related to our services, including appointment reminders, service updates, and promotional offers.

Consent: You must provide explicit consent to receive SMS messages by opting in through our website, a contact form, or other means.
Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any message we send.
Data Sharing: Phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored in secure systems and is only accessible by authorized personnel.

Third-Party Disclosure

SWFL Pool Pros does not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as necessary to provide our services or comply with legal obligations.

Your Rights

You have the right to:

Request access to the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data (where applicable)
Withdraw consent for communications, including SMS

Updates to This Policy

SWFL Pool Pros may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

SWFL Pool Pros
239-872-8186
chazhambling@gmail.com